Frequently Asked Questions

Everything you need to know about shopping at Kinkly Shop.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different collections.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

Is my packaging discreet?

Yes, we prioritize your privacy. All orders are shipped in plain, unmarked packaging with no mention of the store name or contents on the outside of the box.

Can I track my order once it has shipped?

Absolutely. Once your order is dispatched, you will receive an email notification containing a tracking number and a link to follow your package's journey.