Returns & Exchanges
At Kinkly Shop, we want you to feel confident in every outfit; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. Please ensure all garments are unworn, unwashed, and retain their original tags and packaging for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging and include the printed return authorization form inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.