Returns & Exchanges

At Kinkly Shop, we want you to feel confident in every outfit; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. Please ensure all garments are unworn, unwashed, and retain their original tags and packaging for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack the items in their original packaging and include the printed return authorization form inside the box.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.